employment position available

Thank you for your interest in Twisted Grilled Cheese.  Please view the open position available below and click the apply now button to apply for the position.

Shift Lead (FOH/BOH)

Houston TX (77007, 77024, 77494(
Salary Range/Compensation:
$15-18/hour (including tips)
Job Title:
Shift Lead (FOH/BOH)
Reports To:
Assistant Manager

Twisted Grilled Cheese is a trendsetting fast-casual restaurant brand featuring gourmet grilled cheese sandwiches. Our goal is to become Texas’ #1 Grilled Cheese. We are seeking skilled and reliable Shift Leads to foster our unique, fun-loving environment. Sound like you? Then keep reading, TGC may be your place.

position summary

We are looking for Shift Leads who will be responsible for customer satisfaction and product quality. Opening and closing shifts available. Full-time opportunity.

Essential Duties & Responsibilities

  • Valid Food Handler’s Certification required prior to hiring (Manager's Certification a PLUS!).
  • Ensure that the operation runs smoothly, efficiently and according to industry standards while also overseeing and directing employees.
  • Monitors the time customers are kept waiting and ensure that a certain time limit is not reached.
  • Oversees the production of food and beverage items to make sure employees are distributing food that is of the appropriate temperature and quality.
  • Knows how to perform each task required of their crew.
  • Responsible for cash management, organization, cleanliness and general problem-solving while on duty.
  • In charge of opening and closing register drawers for employees.
  • Count the currency in each drawer and create cash accountability reports.
  • Assigns tasks to kitchen and customer service workers and makes sure they are doing them properly and efficiently.
  • Provides breaks to employees and ensure that the positions are covered as each worker rotates through.
  • If employees call in sick or fail to report to work, shift leaders must either find replacements or reorganize the help on hand to make up for the missing labor.
  • Should employees commit errors or need to be reprimanded, the shift leader must either resolve the situation or alert the store manager, depending on the situation.
  • Routinely checks the store to ensure it meets the food and safety code requirements.
  • Performs other related duties as assigned.

Education & Experience




Supervisory Responsibilities

FOH and BOH staff.

Physical Demands

The position’s physical demands require work in a restaurant/kitchen environment with moderate to loud noise levels, varying temperature conditions and possible direct exposure to hazardous substances, such as hot oil. While performing the duties of the job, the employee is regularly required to sit, stand, travel and react quickly to deadlines, sometimes with little notice. The employee is often required to stand for long periods; walk, bend, kneel, and reach with hand boxes or food containers typically weighing 50 pounds or less, without restrictions. May be required to use a stepladder. Finger dexterity is required for use of the cash register. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Must be able to travel as needed.


Company perks

TGC’s COVID-19 Precautions

  • Personal protective equipment provided
  • Social distancing guidelines in place
  • Sanitizing, disinfecting, and cleaning procedures in place

TGC is an Equal Opportunity Employer, which means we will not discriminate against any individual based on race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors prohibited by applicable law.

Employment Application

Thank you for your interest in Twisted Grilled Cheese.  Please complete the employment application form below and click the submit button.

Stay Connected With TGC